Publications


14.10.2012

Brochure Risk & Opportunity Management – ROM

Company specific "risk atlas" (top down approach), roles, escalation criteria, processes to identify and handle the risks, comparability of the risks and opportunities company wide...


06.06.2012

Selection and evaluation of indicators in the medical practitioner relationship mgmt – part 2 (German)

As announced in part 1, the second part of the research project is about the action model for the medical practitioner relationship management.


04.05.2012

Selection and evaluation of indicators in the medical practitioner relationship mgmt – part 1 (German)

Due to changes in the Swiss health system, the optimisation of processes between referring physicians for patients and providers is increasingly important.